Frequently asked questions

• Brandtxt
  ➤ Are there additional charges in creating my own Sender ID?

  ➤ Are there any security protocols?

  ➤ Can I extend my load/credits?

  ➤ Can I group my contacts according to my SMS marketing requirement?

  ➤ Can I integrate Busybee BrandTxT with my application and website?

  ➤ Can I register multiple Sender IDs?

  ➤ Can I send to any country?

  ➤ Can I send unlimited text message?

  ➤ Can I set my own brand and company name as a Sender ID?

  ➤ Can I use both OTP and Promotional content on OTP route?

  ➤ Can this be used locally?

  ➤ Can we use our own brand or company name?

  ➤ Can you automate the text messages?

  ➤ Can you tell me what devices are needed for Busybee BrandTxT?

  ➤ Do I need a SIM card to operate this?

  ➤ Do I need a USB GSM modem?

  ➤ Do I need to give my IP to use the API feature?

  ➤ Do I need to have an internet connection for this?

  ➤ Do I need to key in all of my contacts individually into the Busybee BrandTxT system?

  ➤ Does route support long text messages? Is there a character limit?

  ➤ For SID registration, how long will it take?

  ➤ How do I contact BUSYBEE?

  ➤ How do I get started?

  ➤ How long it will take to receive DLR?

  ➤ How long should I wait for the registration of my Sender ID?

  ➤ How many characters can each SMS contain?

  ➤ How many SMS can I send using Busybee BrandTxT?

  ➤ How to register a Sender ID

  ➤ I have low sales now and I don`t have money for Busybee BrandTxT. What can I do?

  ➤ Is it hard to operate? I am not a techie person.

  ➤ Is it possible for the mobile numbers to format automatically, as our database uses 09 format

  ➤ Is it possible for us to be notified when messages are not delivered?

  ➤ Is it possible to send links?

  ➤ Is the platform accessible to anyone?

  ➤ Is there a delivery report?

  ➤ Is there a limit to the number of users that can be created?

  ➤ Is there a security deposit requirement?

  ➤ Is there any technical support after the purchase?

  ➤ Message Status: Rejected

  ➤ Message Status: Undelivered

  ➤ Sender ID Guidelines

  ➤ Under the Individual postpaid plan, what do I do if I need to send more beyond my allotted credits?

  ➤ We always remind our members for their outstanding dues. Can we use Busybee BrandTxT?

  ➤ We have existing database already, can I upload the file directly?

  ➤ What are the advantages of BrandTxT?

  ➤ What are the benefits of Busybee BrandTxT?

  ➤ What are the main features of Busybee BrandTxT?

  ➤ What do you mean by Sender ID or branded SMS?

  ➤ What is Busybee BrandTxT?

  ➤ What is SMS?

  ➤ What is the difference between Prepaid and Postpaid plans?

  ➤ What is the difference between Submitted and Delivered

  ➤ What is the hype about SMS Marketing?

  ➤ What tool can I use to upload my contacts?

  ➤ What’s the issue with these rejected sms (error 1025)?

  ➤ When usually is the down-time?

  ➤ Where can I cancel scheduled messages?

  ➤ Where can I use Busybee PowerBlast?

  ➤ Where can they unsubscribe?

  ➤ Why DLR is delayed?

  ➤ Why do I need Busybee BrandTxT for my company?

  ➤ Why is it not sending?

  ➤ Why should I choose Busybee BrandTxT?

  ➤ Why we can’t send the bit.ly or other URL shorterners?
• Powerblast
  ➤ Another limitation of my friend’s text blast solution is if he has messages on queue, let’s say 1,000 SMS, and he receives an incoming message which my friend needs to reply to, he can only reply after the 1,000 queued messages are finished. This is funny because by the time he replies, the customer is no longer interested.

  ➤ Can I export the information from Busybee PowerBlast to Excel?

  ➤ Can I group my contacts according to my SMS marketing requirement?

  ➤ Can I schedule a message?

  ➤ Can I use 2 sim?

  ➤ Can I use multiple SIM cards for your software?

  ➤ Can I use UNLITXT promos with your software?

  ➤ Can our company name appear on the message?

  ➤ Do I need a SIM card to operate this?

  ➤ Do I need to buy a new SIM card?

  ➤ Do I need to have an internet connection for this system?

  ➤ Do I need to key in all of my contacts individually into the Busybee SMS system?

  ➤ Does it have a sent items folder just like a mobile phone?

  ➤ How do I contact BUSYBEE?

  ➤ How do I get started?

  ➤ How long will it take for SMS to be sent out using Busybee PowerBlast?

  ➤ How many characters can each SMS contain?

  ➤ How many SMS can I send, receive, and store using Busybee PowerBlast?

  ➤ How many texts can I send with Busybee PowerBlast?

  ➤ How much is the cheapest Busybee PowerBlast plan?

  ➤ I am currently subscribed to your Basic plan, can I upgrade to a higher plan?

  ➤ I have a specific SMS system requirement for my company. Do you accept customization?

  ➤ If I am in another country, can I use a local SIM card from wherever I am at to run the system?

  ➤ In our school, we always encounter problems with disseminating “No Classes” announcements. Can we use BUSYBEE to solve this?

  ➤ Is it hard to operate? I am not a techie person

  ➤ Is there any technical support after the purchase?

  ➤ My friends already have text blast solutions. Their feedbacks are not good because they claimed that a lot of incoming messages are not detected by their software. They needed to terminate the service since incoming SMS are very important to them.

  ➤ We always remind our members for their outstanding dues. Can we use Busybee?

  ➤ We want to automate points inquiry to eliminate manpower hours. Can we use Busybee?

  ➤ We want to launch an SMS Hotline for our LGU. Can we use Busybee?

  ➤ What are the benefits of Busybee PowerBlast?

  ➤ What are the features of Busybee PowerBlast?

  ➤ What are the main features of Busybee PowerBlast?

  ➤ What are your payment options?

  ➤ What devices do I need for Busybee PowerBlast?

  ➤ What is the difference between using Busybee PowerBlast compared to a mobile phone?

  ➤ Where can I use BUSYBEE Powerblast?

  ➤ Why can’t I receive the message even though it sends immediately?

  ➤ Why does the modem can’t connect to powerblast?

  ➤ Why is it taking so long to send?

  ➤ Why should I choose Busybee PowerBlast?

  ➤ Will Busybee PowerBlast work on any network provider such as Globe, Smart, or Sun?

  ➤ Will I know who has responded to my SMS?

  ➤ Will you have access to my database if I use Busybee PowerBlast?
• Domain
  ➤ How to Change a Domain’s Nameservers (Point to Another Provider)
• Hosting
  ➤ How Do I Create Email Accounts in cPanel?
• Google Workspace
  ➤ How to Verify Domain from your Admin Console?